Privacy Policy

Welcome to UV Ledger ("Company", "we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Residential or Business Address
• Date of Birth (where required)
• PAN
• Aadhaar (where legally required)
• GSTIN
• Business Registration Details
• Bank Account Details (only where required for services)
• Authorized Signatory Details

Business Information

• Company/LLP/Firm Details
• Financial Information
• Accounting Records
• Tax Information
• Compliance Documents
• Government Registration Details

Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies and Similar Technologies

2. How We Collect Information

Information may be collected through:

• Website Forms
• Contact Forms
• WhatsApp
• Email
• Phone Calls
• Physical Documents
• Government Portals
• Client Meetings
• Third-Party Integrations where authorised

3. Purpose of Collecting Information

Your information is collected to:

• Provide requested services
• Verify identity and KYC
• Prepare tax and compliance documents
• Complete registrations and filings
• Process payments
• Respond to customer queries
• Improve our services
• Maintain legal compliance
• Detect fraud or misuse
• Send service updates and notifications

4. Legal Basis for Processing

We process information only where necessary to:

• Perform contracted services
• Comply with legal obligations
• Protect legitimate business interests
• Prevent fraud
• Obtain your consent where required

5. Sharing of Information

We do not sell or rent your personal information.

Information may only be shared with:

• Government Departments
• Regulatory Authorities
• Banks
• Payment Service Providers
• Authorized Technology Partners
• Professional Advisors
• Law Enforcement Authorities when legally required

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no online system can guarantee 100% security.

7. Data Retention

Your information will be retained only for as long as:

• Required under applicable law,
• Necessary for service delivery,
• Needed for tax, accounting, audit, or compliance purposes,
• Required for dispute resolution or legal obligations.

After the retention period, data may be securely deleted or anonymized.

8. Cookies

Our website may use cookies to:

• Improve website functionality
• Remember user preferences
• Analyze website performance
• Enhance user experience

You may disable cookies through your browser settings, although some website features may not function properly.

9. Communication

By using our services, you consent to receive service-related communications through:

• Email
• Phone Calls
• SMS
• WhatsApp
• Other electronic communication channels

We do not send spam and strive to ensure communications are relevant to the services you have requested.

10. Third-Party Services

Our website or services may integrate with third-party platforms, payment gateways, government portals, or software providers.

We are not responsible for the privacy practices or content of third-party websites or services.

11. Client Responsibilities

Clients are responsible for:

• Providing accurate information.
• Keeping login credentials secure.
• Informing us of any unauthorized activity.
• Updating information whenever changes occur.

12. Children's Privacy

Our services are intended for individuals and businesses legally capable of entering into contracts.

We do not knowingly collect personal information from children without appropriate legal authorization.

13. International Data Transfers

Where required for lawful business operations or authorized third-party services, your information may be processed or stored using secure infrastructure located in India or other jurisdictions, subject to applicable laws and appropriate safeguards.

14. Your Rights

Subject to applicable law, you may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your information.
• Withdraw consent where legally permitted.
• Request deletion where applicable.
• Raise privacy-related concerns.

Certain legal obligations may require us to retain specific records despite such requests.

15. Fraud Prevention

We reserve the right to verify identities, documents, and information to prevent fraud, money laundering, identity theft, or misuse of our services.

Suspicious activities may be reported to the appropriate authorities where required by law.

16. Policy Updates

We may update this Privacy Policy from time to time.

The revised version will become effective upon publication on our official website. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.

17. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact UV Ledger using the contact details provided on our official website.

Acknowledgement

By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy