Refund & Cancellation Policy

Welcome to UV Ledger ("Company", "we", "our", or "us"). This Refund & Cancellation Policy explains the rules regarding refunds, cancellations, payments, and service modifications for all services offered by UV Ledger.

By making any payment or availing our services, you agree to this Policy.

1. No Refund Policy

Unless otherwise required by applicable law or expressly approved by UV Ledger in writing, all payments made to UV Ledger are final, non-refundable, and non-transferable.

No refund shall be provided once:

• Work has commenced.
• Documents have been reviewed or processed.
• Consultation has been provided.
• Government filing or registration has been initiated.
• Any application has been submitted to a Government Authority.
• A Digital Signature Certificate (DSC), licence, registration, or similar service has been applied for or issued.

2. Government Fees & Third-Party Charges

The following amounts are strictly non-refundable:

• Government Fees
• GST
• Stamp Duty
• Digital Signature Certificate (DSC) Charges
• ROC Filing Fees
• Trademark Filing Fees
• Payment Gateway Charges
• Bank Charges
• Courier Charges
• Third-Party Service Charges
• Any statutory fee paid to a Government Department or Regulatory Authority

These charges are collected on behalf of third parties and are beyond the control of UV Ledger.

3. Cancellation by Client

A client may request cancellation before work begins.

However:

• Cancellation requests do not automatically entitle the client to a refund.
• If work has already commenced, no refund shall be payable.
• Any amount due for work already completed shall remain payable by the client.

Cancellation requests must be submitted in writing through the official communication channels of UV Ledger.

4. Cancellation by UV Ledger

UV Ledger reserves the right to refuse, suspend, or cancel any service if:

• Required documents are not provided.
• False or misleading information is submitted.
• Fraudulent activity is suspected.
• Legal or regulatory requirements cannot be fulfilled.
• Payments remain unpaid.
• The client breaches the Terms & Conditions.

In such cases, the Company may retain fees for work already completed and recover any outstanding dues.

5. Delays Beyond Our Control

Refunds shall not be granted for delays caused by:

• Government Departments
• Regulatory Authorities
• Technical Issues
• Banking Delays
• Portal Downtime
• Client Delays
• Missing Documents
• Incorrect Information
• Natural Disasters
• Internet Failure
• Power Failure
• Force Majeure Events

Estimated timelines are indicative only and do not constitute a guarantee.

6. Incorrect Information Provided by Client

If the client provides inaccurate, incomplete, forged, or misleading information, UV Ledger shall not be responsible for:

• Rejection of applications
• Delay in processing
• Penalties imposed by authorities
• Financial losses
• Service cancellation

No refund shall be payable in such circumstances.

7. Duplicate Payments

If a payment is accidentally made more than once for the same service, the duplicate payment may be reviewed and processed for reversal after verification, provided it has not been adjusted against any other outstanding amount.

8. Change of Mind

Payments shall not be refunded merely because the client:

• Changes their decision.
• Chooses another service provider.
• No longer requires the service.
• Is dissatisfied with a Government decision.
• Changes business plans after work has commenced.

9. Service Modification

If the client requests changes to the scope of work after commencement, additional fees may apply depending on the nature of the requested modifications.

10. Chargebacks & Payment Disputes

Clients agree not to initiate unjustified chargebacks or payment disputes after services have commenced.

If an unauthorized chargeback is initiated, UV Ledger reserves the right to:

• Suspend all ongoing services.
• Recover outstanding dues.
• Initiate appropriate legal proceedings.
• Report fraudulent payment activity to the relevant authorities where permitted by law.

11. Exceptional Circumstances

Any refund, if approved by UV Ledger, shall be entirely at the Company's sole discretion and shall not create a precedent for future cases.

12. Contact

For cancellation requests or questions regarding this Policy, please contact UV Ledger through the official contact details available on our website.

Acknowledgement

By making any payment or using any service provided by UV Ledger, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy